SIA «Semko» ( Reg.nr. LV40003260075, Rostokas street 36-13, Riga LV-1029. Tel. +371 67674526, +371 27049639; e-mail: siasemko@inbox.lv) fulfills obligations to protect and maintain privacy rights.

The customer undertakes to read this privacy notice in order to be informed about the way SIA Semko handles the Customers’ personal data (personal data is any information relating to an identified or identifiable individual).

Privacy Policy

The privacy policy of SIA “Semko” applies to the processing of personal data regardless of how (in what form) an individual provides their personal data (or personal data is provided by a third party in accordance with the law, permission or agreement): on paper, in electronic form, via the web site rosela.lv, online store, in a shop, etc.

Purpose of personal data processing.

SIA “Semko” processes only the data that is required to provide the following services:

Customer identification;

Preparation and conclusion of the contract;

Provision of goods and services;

Processing purchase orders;

Improving the service quality;

Organization of product training and issuance of certificates;

Objections consideration and processing;

Web site performance improvements;

Video surveillance in the premises of the company for security purposes;

By submitting their resume to SIA Semko, the Customer agrees to the processing of their personal data. The Customer is responsible for the content of their resume and the amount of data it contains;

Data processing is necessary to fulfill the legal obligation of SIA Semko.

 Legal basis for the processing of personal data

The processing of personal data is carried out to implement the purpose stated in this privacy policy, including the implementation of the legitimate interests of SIA Semko (for commercial activities), compliance with regulations regarding receiving, processing, storage and transmission of personal data of individuals, etc., as well as to comply with regulations governing the rights of consumers.

The duration of personal data storage depends on the period specified in the regulatory act or the contract concluded, or the period regulated by SIA “Semko”. Personal data is not retained longer than is necessary to comply with the requirements of regulatory acts, while respecting the legitimate interests of SIA “Semko”.

When circumstances arise where the processing / storage of personal data is not required, personal data is deleted.

Data security

SIA “Semko” performs and applies appropriate technical and organizational measures to ensure maximum protection of personal data from unauthorized disclosure or access, loss, accidental infiltration or any other illegal processing of the Customer’s personal data.

The activities of SIA Semko on the Internet are carried out in accordance with the legislation of the Republic of Latvia, as well as the relevant legislation of the European Union.

SIA “Semko” has the right to disclose the Customer’s personal data to the following persons and entities:

Suppliers of goods and courier services, including any postal services;

Outsourced services providers supplying information systems;

Warranty service companies;

Partners that participate in the goods production process;

Law enforcement agencies in the manner prescribed by the legislation of the Republic of Latvia;

Public authorities, if such obligation is provided for by applicable law;

Debt collection outsourcing agencies (if such an agreement exists between the parties)

Access to Customer’s personal data

An individual can access their personal data on the basis of a written application, complying with the requirements of the regulations governing the use of personal data as well as the requirements of the regulations concerning the receipt and consideration of applications, by sending a relevant request (to the postal address: Bauskas str. 20, Riga, LV-1004).

When submitting an application, an individual is obliged to identify himself/herself to the extent required by SIA “Semko” to verify that the person submitting the written application is the individual whose data he/she requests. In this case, SIA “Semko” provides the applicant with the requested information.

Other conditions

SIA Semko has the right to unilaterally change and amend these Terms and Conditions at any time. The Buyer is bound by the Terms and Conditions applicable at the time of ordering the goods.

The Customer is obliged to read the Terms and Conditions before each purchase. The Customer’s Terms can be stored on durable media or printed.

The Customer is not entitled to use the services of the online store rosela.lv without reading and agreeing with the Terms.

If the Customer does not comply with the Terms, Semko has the right to cancel or restrict the Customer’s access to the online store rosela.lv.

SIA Semko has the right to temporarily restrict access to the online store rosela.lv or completely stop the activity of the online store.

SIA Semko does not store the concluded contracts.

The online store rosela.lv is the property of SIA Semko and is protected in accordance with the legislation of the Republic of Latvia.

Reproduction, transmission, storage, modification or addition of commercial content of rosela.lv website (including but not limited to: published materials, logos, images, graphics, etc.) are prohibited unless the copyright or intellectual property holder gives their consent to such activities. This prohibition does not apply to downloading and storing the content on a computer, tablet or smartphone, or printing for personal (non-commercial) use only.

It is allowed to indicate the contents of the online store rosela.lv in accordance with applicable copyright laws. If the content is cited, its source must be specified, but it is prohibited to reproduce, publish or distribute the trademarks or logos contained in the online store rosela.lv, without the prior written consent of the owner of these trademarks or logos.

In case of copyright infringement of the online store rosela.lv the Customer may be liable in the manner prescribed by the legislation of the Republic of Latvia.

For the convenience of the customers, online store rosela.lv may contain links to third-party web pages. These links are for informational purposes only. The Seller is not responsible for any information provided or published by third parties, even if the information is available via a link provided by the online store rosela.lv. Third parties are solely responsible for publishing the necessary information on their pages, and Semko is not responsible for any inadequate or false information.

When visiting third-party web pages, the Customer should read these terms of the website use and the privacy policy.

To exchange information, Semko contacts the Customer using the Customer’s email address, postal address or phone number.